Car Dealers
Beauty Salons
Colleges & Universities
Bookstores+
Tours
Clothing
Restaurants $$
Museums and Culture
Restaurants $
Spas
Restaurants $$$
Wine & Liquor Stores
Hotels $$$
Employment Agencies
Theater
Furniture
Pilates & Yoga+
Hotels $$
Attractions
Martial arts
Department Stores
Bars & Pubs
Dance Schools
Hotels $
Jewelry Stores
Supermarket+
Nightclubs
Clothing for men
Sporting Goods Stores
Travel Agencies
Flower shops
Shoes & Handbags+
Lingerie & Swimwear
Fitness Centers
High School
Middle School
Languages
Bakeries
Real Estate AgenciesManhattan Auto Group
When Manhattan Auto Group President and CEO Gary Flom embarked upon an evaluation of his company's processes, he used a rather unusual barometer. Flom examined, not only the approach used by his competitors in the automotive industry, but also that of Manhattan's top-scale hoteliers, restaurants, and retailers. He wanted to see -- and adopt -- the peerlessexemplary service levels, distinctive ambience, and attention to detail that his clients might enjoy at The Plaza, Le Bernardin, Cartier, or Cellini.