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Manhattan Lincoln Mercury

Manhattan Auto Group President and CEO Gary Flom embarked upon an evaluation of his company's processes, he used a rather unusual barometer. Flom examined, not only the approach used by his competitors in the automotive industry, but also that of Manhattan's top-scale hoteliers, restaurants, and retailers. He wanted to see -- and adopt -- the peerlessexemplary service levels, distinctive ambience, and attention to detail that his clients might enjoy at The Plaza, Le Bernardin, Cartier, or Cellini.

2

Toyota of Manhattan

3

BMW of Manhattan

4

Manhattan Mazda

5

Zumbach Motors

6

Manhattan Volvo

1

Bronx

Milea Pontiac, Buick, GMC

2

Riverdale Chrysler Jeep

3

Elite Motor Cars

4

Bronx Automotive Group

5

Big Apple Volkswagen

6

Milea Truck Sales Corp.

1

Queens

Major World

2

Helms Bros. Inc.

3

Universal Subaru

4

Bayside Volkswagen

5

Di Blasi Motors

6

Milea Truck Sales Corp.

1

Brooklyn

Plaza Scion

2

Plaza Honda

3

Bay Ridge Honda

4

Bay Ridge Toyota

5

Plaza Hyundai

6

Capri Auto Sales

1

Staten Island

Staten Island Nissan

2

Honda of Staten Island

3

Dana Ford Lincoln Mercury

4

Vip Auto Group

5

Manfredi Auto

6

R & W Auto Sales