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Manhattan Lincoln Mercury

Manhattan Auto Group President and CEO Gary Flom embarked upon an evaluation of his company's processes, he used a rather unusual barometer. Flom examined, not only the approach used by his competitors in the automotive industry, but also that of Manhattan's top-scale hoteliers, restaurants, and retailers. He wanted to see -- and adopt -- the peerlessexemplary service levels, distinctive ambience, and attention to detail that his clients might enjoy at The Plaza, Le Bernardin, Cartier, or Cellini.

2

Toyota of Manhattan

3

BMW of Manhattan

4

Mercedes-Benz Manhattan

5

Mitsubishi Rayon America

6

Zumbach Motors

1

Brooklyn

Acura of Brooklyn

2

Plaza Hyundai

3

Bay Ridge Honda

4

Plaza Honda

5

Bay Ridge Toyota

6

Bay Ridge Mitsubishi

1

Queens

Black Bull Auto Sales

2

Gullwing Motor Cars, Inc.

3

Bayside Volkswagen

4

Nissan of Queens

5

P S Honda Discount Center

6

Planet Motor Cars

1

Bronx

LaSorsa Auto Group

2

Cox Nissan

3

Elite Motor Cars

4

Milea Pontiac/Buick/GMC

5

Big Apple Volkswagen

6

Bedford Park Motors

1

Staten Island

Staten Island Subaru

2

Villa Marin Buick GMC Izuzu

3

Manfredi Chrysler Jeep and Dodge

4

R & W Auto Sales

5

Amboy Auto Associates

6

Vip Auto Group