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Manhattan Mazda

When the President Gary Flom embarked upon an evaluation of his company's processes, he used a rather unusual barometer. Flom examined, not only the approach used by his competitors in the automotive industry, but also that of Manhattan's top-scale hoteliers, restaurants, and retailers. He wanted to see -- and adopt -- the peerlessexemplary service levels, distinctive ambience, and attention to detail that his clients might enjoy at The Plaza, Le Bernardin, Cartier, or Cellini.

2

BMW of Manhattan

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Manhattan Lincoln Mercury

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Zumbach Motors

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Manhattan Volvo

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Car Cash of NY

7

Manhattan Auto Group

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Lexus of Manhattan

1

10036 Times Square

Toyota of Manhattan

2

Mercedes-Benz Manhattan

1

10017 Grand Central Station

Mitsubishi Rayon America