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Manhattan Lincoln Mercury

Manhattan Auto Group President and CEO Gary Flom embarked upon an evaluation of his company's processes, he used a rather unusual barometer. Flom examined, not only the approach used by his competitors in the automotive industry, but also that of Manhattan's top-scale hoteliers, restaurants, and retailers. He wanted to see -- and adopt -- the peerlessexemplary service levels, distinctive ambience, and attention to detail that his clients might enjoy at The Plaza, Le Bernardin, Cartier, or Cellini.

2

Acura of Brooklyn

3

Plaza Hyundai

4

Black Bull Auto Sales

5

Gullwing Motor Cars, Inc.

6

Toyota of Manhattan

7

BMW of Manhattan

8

Bay Ridge Honda

9

Bayside Volkswagen

10

LaSorsa Auto Group

11

Plaza Honda

12

Mercedes-Benz Manhattan

13

Nissan of Queens

14

Mitsubishi Rayon America

15

Staten Island Subaru

1

Long Island

Storms Ford Lincoln Mercury

2

Buzz Chew Chevrolet Cadillac

3

South Shore Honda

4

Hyunday of Valley Stream

5

Gregoris Nissan

6

Bical Chevrolet

7

Wantagh Mazda

8

Acura of Valley Stream

9

Robert Chevrolet

10

Lexus of Southampton

11

Garden City Mazda

12

Storms Motors

13

ABM Auto Service

14

Storms Motors Inc.

15

Babylon Honda